โ22-06-2023 05:57 AM
i have had my new sim in for 3 days and still no service. What do i have to do
โ22-06-2023 08:03 AM
I presume you have activated your SIM, and bought a plan ?
Is your phone network locked to another provider ?
Are you sure you have coverage on Three, Smarty's parent network, where you live, work, etc ?
Check your dashboard - To me it looks like you may not have activated your SIM, as when I joined Smarty on 2nd June, I had text messages and emails from Smarty telling me my SIM had been activated, etc
โ22-06-2023 08:24 AM
@Pjwat1 You do need to provide a bit more information for anyone to offer help.
Did you pay for a Smarty plan? does the plan show as active on your dashboard when you log in?