08-08-2023 15:10 PM
I have just purchased a sim from smarty (first time) I have activated it however I cannot send or receive calls. How long will it take please??
08-08-2023 15:21 PM
@Stephen_2220883 Once the sim is activated, you should see the number allocated to it on your account dashboard.
All depends how busy things are, but usually fairly quick.
08-08-2023 16:19 PM
@Stephen_2220883,
According to Smartys help articles, it can take up to 2 hours for the SIM to be activated. You'll get a text/SMS to say your SIM is active.
If it takes much longer, it might be worth contacting Smarty via Webchat
never-displayed
