07-11-2023 11:23 PM
Can’t make a connection, don’t know what’s happening. Need some advice.
07-12-2023 11:20 PM
We would need more info to go on, such as :
Have you bought a plan and activated your SIM card ? Check your Smarty account dashboard to check that you have an activated SIM card and active plan.
Are you trying to use your SIM in a phone or mobile router ?
Are you trying to use the SIM in the UK or overseas ? (If overseas, the APN in your device needs to be changed to ‘mob.asm.net’)