Network issue

[Christo_3240670]

I arrived in England last night and am unable to use the service. I have many days ahead when I will be relying on the network as on the road not using WiFi at home

When is this current problem going to get resolved?

[Decembersangel]

Hi @Christo_3240670 

Silly question (but they sometimes give the right answer 😁) .... have you tried switching your phone off and then back on again? A lot of people (including myself 🙄) didn't realise that after the outage, of the THREE network in the last week or so, that they needed to do this to reconnect.

If not, is it just calls you are unable to connect to or all of the services i.e. texts and data, as well?

x 

[MSF]

@Christo_3240670 What current problem are you referring to please? I have normal service at home now. Have you completed a Network Status check if you have a problem locally?