Forum Discussion
[Network Issue] Service Update - Resolved
I received a voicemail notification.Not showing any missed calls on my phone and it Definately didn’t ring.It was an urgent call from school about an injury.Also just tried to make a call and got automated message saying I don’t have access to that service
- MSF27-01-2025SMARTY Guru
Pauline_1130616 As customers like you, we cannot check your account or the system.
If you do not have a missed call showing, perhaps your phone was not in range of a signal and so the call went to voicemail. - something you cannot always avoid.
When calling some landline numbers, a number of us have had the same situation where we are told that we do not have access to that service. My experience is that this has happened when I call some numbers that are landlines, but operate via internet services (VoIP?). When I have called later, the call usually succeeds.