MY PLAN

[IlieTrandafir7]

Hi, it has never happened to me in 3-4 years with smarty to renew another plan and after 2-3 days to receive messages that my plan has expired after I paid 17 pounds on 29-06-25 today 02-07-25 today so my plan has expired is it possible to lose it? I will file a complaint further

[IlieTrandafir7]

nothing no ?

[MSF]

@IlieTrandafir7 Not really sure what you mean here because the £17 plan is 200Gb and not unlimited.

Look at your Account Dashboard and if things are not what you expect, contact Smarty Support via web chat.

[IlieTrandafir7]

i no see nothing

[IlieTrandafir7]

i pay 17 pount and death deys sey dear 17 pount is unlimited now is different but my money gone

[MSF · Accepted solution]

@IlieTrandafir7 ??????????

[IlieTrandafir7]

what i can do i need mai internet