My old number off bt has stop working and hasnt transferred over even after filling all details in b

[MSF]

@francis  When you ordered the transfer and put in your own number and the pac code, you should have been given a transfer date.

When it is done, your account dashboard will show your own number.

You will need to webchat with Support Team if it does not happen as you were informed.

[francis]

All sorted now thank you 

[MSF]

@francis   👍