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activating a new sim

chrisgri_584538
SMARTY Pioneer
SMARTY Pioneer

hello.

I asked for a sim to be sent last week. I was told I could get one in a shop. I did and paid for it. I have tried to activate it by creating a new account. On my first attemp, i got as far as filling out my payment details and then I would not proceed to confirm and activate. I tried a second time, again filling out payment details, and this time it reverted to stage 1 of the process. kept telling me there were errors. I tried several times to reload details, same thing. I then decided to try and activate the new sim on my old inactive account. after reactivating it. it took my plan payment but it will not let me activate my new sim which I bought, and is making me wait until ANOTHER new sim arrives in the post. I cannot activate it without access to the internet, which I have not got without travelling several miles to my son's home to use his. does anyone know how i can activate my new sim now

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