My daughter can't call me goes straight to answer phone

[Rebekah_150]

There are a few reasons this might have happened and as  MSF  said coverage may affect this, I would check that you have not accidentally blocked her number, if you are still having issues our chat team is on hand to assist, https://smarty.co.uk/contact available daily from 8am – 8pm.

[MSF]

@PeterOc_1608301 Not much info to go on here. If you do not have reception for any reason that will happen. also, if you have inadvertently sent all calls to voicemail.

[PeterOc_1608301]

So everyone else can call me but when she does goes to answer machine straight away not blocked reset phone tried sim in another phone 

[MSF]

@PeterOc_1608301 Wonder whether it is worth removing her from your Contact list and then let her try again. You can then easily re-save her as a contact (assuming it works)