01-23-2023 03:31 PM
Hi. According to my recent bank statement £12 was taken twice on 16th Jan2023 Would you check your records please and refund £12 to my bank account. Thanks
01-24-2023 10:32 AM
Hey Russell_1585776,
we would need to check your account and go through security, please contact our chat team they will be able to verify this
https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm
01-24-2023 12:17 PM
While this is a help forum, nobody has access to your account details. It is purely for 'hints and tips'.
for that reason, you will be best following the advice from @Rebekah_150