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Just activated my new sìm

Michael_3153581
SMARTY Rookie
SMARTY Rookie

Hi can anybody help I have activated my new sim I can send messages and receive them but can not call out or receive calls

3 REPLIES 3

MSF
SMARTY Guru
SMARTY Guru

@Michael_3153581  You may need to wait an hour or so until everything works fully.

Turning the phone off and then on agin may help too.

SmartyTrousers
SMARTY Centurion
SMARTY Centurion

@Michael_3153581 In addition to the advice from @MSF, please see this page.

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi  Michael_3153581,

If you are still having issues our customer care team are on hand to help https://smarty.co.uk/contact available daily from 8am – 8pm.