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Issue with a simm

MOHAMME_1430963
SMARTY Pioneer
SMARTY Pioneer

Hi there 

my sim just stopped working 

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

One other suggestion.

Power down the phone. Remove sim and give contacts a light clean on a fibre free cloth. Reinsert sim and power up again.

Hope this helps.

MSF
SMARTY Guru
SMARTY Guru

Hi. It looks like you posted again a few minutes later about this issue.

You will see that it was suggested that you have a web chat with Support. They can look into your account whereas members of the forum cannot do that for you as we are not all employees.

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