iMessage & facetime

[Carolin_2757705]

Hi, I transferred to Smarty today, with my old number. Unable to send iMessage or FaceTime from it,  FaceTime goes through email & just doesn’t send iMessages.  (I’m logged into WiFi).  I have tried adding number, turning both apps on & off, network reset, logging out of Apple ID & logging back but still won’t work. Any other ideas ? 

[AdrianSMARTY]

Hi there,

This is quite a common enquiry.  Please use the search bar to locate previous chats, here is another recent chat on the issue;

iMessage not working - SMARTY Community

All the best, -Adrian