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I use my sim in a WiFi dongle. Won't work in europe

RichardE_524813
SMARTY Pioneer
SMARTY Pioneer

‎15-03-2023 06:52 AM

I couldn't use my dongle last week in Europe. I now  understand I need to make some settings changes, but I don't know how to make changes to my Huawei mifi device. Any suggestions please? 

3 REPLIES 3

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

‎15-03-2023 10:05 AM

You probably need to use the web admin interface of your Huawei mobile broadband router, in order to do this @RichardE_524813.

The device's user guide should have a section on the web admin interface. 

0 Kudos

MSF
SMARTY Guru
SMARTY Guru

‎15-03-2023 10:08 AM

As well as what @Chalkychap says, do bear in mind that you are limited to 12Gb when Roaming in EU.

0 Kudos

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

‎16-03-2023 11:24 AM

Hey  RichardE_524813 

you are right that you will need to change your APN to mob.asm.net, it will depend on the device you have on where you would change them. I would recommend asking your device support.