I have my iditification code

[Geoffrey_428921]

I put it in and I still have no service

[MSF]

@Geoffrey_428921  Have you already tried turning the phone off and then back on to try to force the sim to register on the network?

[Chalkychap · Accepted solution]

If you've just received a SMARTY SIM card, it will need to be activated before you get service.

You can activate a SMARTY SIM online at https://smarty.co.uk/activate.