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I have had my smarty sim for 2 months and cannot ring out I can take calls and use my data?

JasonBu_3394757
SMARTY Enquirer
SMARTY Enquirer

‎24-07-2025 17:20 PM - last edited on ‎26-07-2025 10:54 AM by SMARTY Moderator SMARTY Moderator

I have had my sim 2 months now I have not been able to ring out in all that time I’ve been trying to get this resolved with no success, please can we get this sorted.

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JodieC
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

‎26-07-2025 10:57 AM

Hi @JasonBu_3394757 

Thank you for reaching out to the SMARTY community forum! I'm sorry to hear about your issues with making calls.

You may have a ban on your outgoing calls. Please follow the steps below and let me know if this works!

For Android dial: #330*0000#
For Apple iPhone (All outgoing calls and TXT) : #33*0000#
For Apple iPhone (All incoming calls and TXT) : #35*0000#

The default barring pin is 0000, if you have changed the barring pin, then please enter barring pin setup instead of 0000.

 

I hope this works!

- Jodie

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