05-29-2023 09:25 AM - last edited on 06-30-2023 11:25 AM by JodieB
Hi there. I got a acredit top up at the pay point and the smarty companies did not activated my plan automatically
05-29-2023 09:29 AM
@TaraIah_1582073 Your plan will auto renew only if you set it to do that in your account and also have the money ready to pay for it (or let Smarty access some form of credit).
If you are in doubt, please web chat with the Support Team.