how to delete a voicemail?

[peterso_2529620]

Hi 

I've been left 2 voicemails, but when I dial 123 all I get to hear is the first one, I don't get an option to delete it and never get to hear the second one? There's no information to say what to press to save the voicemail or delete it., all the notes refer to cancelling voicemail altogehter which I don't want to do?

[Chalkychap]

Normally, a message is deleted if you press "3" while listening to the voice message, @peterso_2529620. 

[SimonMo_2554956]

hi,

I have exactly the same issue. Did you resolve it?

 Thanks

[TrevorH_2691686]

Same problem... have 2 messages, but mailbox plays only the first. I shall mediately cease to use Smarty VM... t's clearly defective. Better your contacts ring again than they be misled into thinking the voicemail system they used is serviceable.