Hello @Naveed2221027 . Sorry to hear that you have a problem.
Firstly, have you activated a sim and does it show as 'active' on your account page?
Have you just transferred a number from another network?
If you can give a bit more information on here, then sometimes a member is able to suggest a way to sort it.
By the way.....for your own security, please never put any personal information such as your personal number when you post.
We are Forum members and you are not writing to Smarty staff directly here.
