29-01-2025 09:01 AM
29-01-2025 09:10 AM
@Mohamma_3162976 No, it's not a scam - I assume that you are on the genuine Smarty website!
It's a special offer and you will need to web chat with Smarty Support if you want to change to that (and are not a new customer).
29-01-2025 09:21 AM
How to log in for website chat
29-01-2025 09:39 AM
@Mohamma_3162976 https://smarty.co.uk bottom right hand corner.
Alternative: https://smarty.co.uk/contact
29-01-2025 09:43 AM
If you joined using the current 'offer', it's the 16Gb plan but increased to 50Gb for however many months.
In the app dashboard, it should say '50Gb - Promotion' and you'll see a bar representing 50Gb, but you're being billed for the 16Gb plan.