04-15-2023 01:06 PM - last edited on 06-28-2023 05:10 PM by JodieB
Trying to start a group plan with my bonus sim. It's just not happening, keep being told new sim will be sent in post. Please help, getting so frustrated. Thanks.
04-15-2023 01:30 PM
Are you starting the new sim with a new email address and account?
04-15-2023 01:32 PM
You can order more than one SMARTY plan, but you’ll have to create different accounts. However, you’re still able to use the same payment details for all of them.
04-17-2023 06:25 PM
Unfortunately this appears to be correct. If you want a second SIM on your existing account you have to have SMARTY post it out to you. A SIM you already have in hand (eg a bonus SIM or shop bought SIM) can only be activated onto a new account (ie a different email address) and then that separate account added to a group which you set up and act as the owner of.
A