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Group Member Buying Add Ons

Jonatha_2082751
SMARTY Pioneer
SMARTY Pioneer

I am the group owner and my children group members. My son has bought himself 10gb of data using his debit card. How has he managed this? Under the group plan information it states "Group members won’t have access to any payment related actions, such as buying add-ons or changing plans." Can I change settings to stop this from happening? thanks

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@Jonatha_2082751  Looking at the info on Groups, I agree that it looks like only the Group Owner manages payments : https://help.smarty.co.uk/en/articles/3417278-how-will-payments-work-if-i-m-in-a-group

This is one for you to check with Support Team via web chat as they can look at the accounts in question.