Got smarty for mobile internet but not working please help

[Russell_2014174]

Hi all, I've got a smarty Internet data only sim (£9 per month)

I've installed it in unlocked mobile phone and want to use it for chromebook to connect to the Internet. 

Previously I was using my personal mobile but I wanted a dedicated alternate leaving my data on my phone alone. 

So I've installed the sim, and app, sim is recognised but it won't connect to the Internet either as a hotspot or through chrome on the mobile. 

Can someone help please 

[MSF]

@Russell_2014174 Did you change the APN setting on the new phone to mob.asm.net?

[Russell_2014174]

Hi and thanks for help I didn't, I just put in new sim, is it easy to do?

Re: APN setting on the new phone to mob.asm.net?

[Russell_2014174]

I changed the settings noted here

https://help.smarty.co.uk/en/articles/1155220-using-the-internet-after-you-ve-joined-smarty 

Still not working? 

 

[MSF]

@Russell_2014174  I can only tell you about iPhone settings I'm afraid.

Settings > Mobil Service > Mobile Data Network > Mobile Data and check that it is mob.asm.net

Must be something similar for Android, but I am guessing.