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Family Group

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VickiSm_1792464
SMARTY Rookie
SMARTY Rookie

‎13-08-2023 11:18 AM - last edited on ‎14-08-2023 10:49 AM by SMARTY Moderator SMARTY Moderator

I have my older kids on my group and I would like them to start paying for their own mobiles now they’re working. How can I remove them from the group without them losing their number. Ideally I want them to have their own smarty login where they can put in their own payment details. 
thanks

 

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VickiSm_1792464
SMARTY Rookie
SMARTY Rookie

‎13-08-2023 11:26 AM

Found out how to do this via the app. Thanks 

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VickiSm_1792464
SMARTY Rookie
SMARTY Rookie

‎13-08-2023 11:26 AM

Found out how to do this via the app. Thanks 

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MSF
SMARTY Guru
SMARTY Guru

‎13-08-2023 15:23 PM

@VickiSm_1792464  The disadvantage will be that all of you will now pay more as you lose the 10% group discount. (If you were all on special offer smarty plans, admittedly you would not be getting that discount).

Couldn't they simply pay you their dues via BACS each month and then all of you continue with the discount?