Downloading speed at Night

[IgorSen_2246626]

On 3G-4G, the downloading speed was higher after midnight. It is not the case on 4G; maximum 200 kb/s or lower, and less during the day. Switching to 4G is not a success, let alone to 5G, which will be disaster

[MSF]

@IgorSen_2246626 You seem to have repeated this message in a few places. You have had good replies.

[IgorSen_2246626]

I am sorry for continuing repeatable messaging. I just joined the community and tried to figure out how it works, step by step with the label, and further posted the same slow speed on 4G. By the way, why is there no support email address listed anywhere? 

[MSF]

@IgorSen_2246626 If you look carefully, there certainly is a contact email address: team@support.smarty.co.uk

https://smarty.co.uk/contact shows that detail towards the bottom of the page after details of web chat.

[IgorSen_2246626]

It is true that it is different on Google too.

Alternatively, you can email us  team@smarty.co.uk   

The team normally respond within a day and not promptly.

I used the email given at the bottom of the contact us page, and they at Smarty Soft Developers replied to me and forwarded my email to team@support.smarty. Please update your web. My interfering with multi-threaded messages had a point.

[MSF]

@IgorSen_2246626  It's not my web - I don't work for Smarty.

This is the community forum and we are customers like you.

[IgorSen_2246626]

Sorry, I got it after sending the message that you are from Suffolk, not an agent.

I am slow thinking!