11-02-2024 10:08 AM
I received a email saying they are deleting my account as the owner ( me ) hasn’t paid for sim .
i set up a group and purchased 3x more sims so I was told to delete them and set up another account using 1 of the sims as the new owner but I cannot delete the 3 sims.
any ideas welcome
11-02-2024 10:14 AM
@PhilipL_2141574 Have you looked at this article? https://help.smarty.co.uk/en/articles/3408171-how-do-i-remove-a-member-from-my-group-plan
11-02-2024 10:36 AM
hi
thanks for quick reply.
not as straight forward as I thought but will give it a go later on
thanks