24-07-2023 21:02 PM
I am new to Smarty.
I tried to order a data sim and get an error ………this page has been moved etc .
The background info refers to no speed caps. So does that mean that the standard phone sim is subject to speed caps when using data
24-07-2023 22:34 PM
Hi @Alexand_2048300 ,
You'll find the SIM plans here: https://smarty.co.uk/data-sim
Click on the plan you want, it'll give you the details of the plan, if it's not what you want go back to the list of plans, and you can then look at another you might like more. You probably already know this.
All the plans (whether data only, or voice txt and data) are uncapped in terms of data speeds, what speed you get is dependent on your phone, the signal strength where you are, how busy the network is, etc.
I'm making the assumption that you already have a SIM, by the fact you've posted here.
Hope this helps
25-07-2023 10:58 AM
@Alexand_2048300 There were a few problems with the website being under maintenance yesterday (24 July). I wonder if this was the cause of your problem as it seems fine today.