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Changeing payee

TraceyHe_298033
SMARTY Rookie
SMARTY Rookie

I am thw group leadwr on my plan but I would like to change the payee to the other person on the plan. Can I do this without changing the plan? I can see I can add aother card but it doesn't let you click auto renew afterwards. And unsure how it effects the plan or what the best thing to do is. Thabks for any help/advise given.

4 REPLIES 4

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hey  TraceyHe_298033,

Yes you can change the payment information, here is a guide to help,  https://help.smarty.co.uk/en/articles/952717-updating-your-payment-method.

 

@Rebekah_150 Isn’t it different for a group? The follow on from your link suggests that the group owner is responsible for the payment as I believed.

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

All payments for all group members come from the same payment method saved on the group owners account.

MSF
SMARTY Guru
SMARTY Guru

@TraceyHe_298033 @I recommend reading the Smarty article on groups first. I think that you will need to remove the person from the group and effectively shut the group. They can then form a group and invite you to join. The group leader is usually responsible for payments