22-12-2024 19:19 PM
I am thw group leadwr on my plan but I would like to change the payee to the other person on the plan. Can I do this without changing the plan? I can see I can add aother card but it doesn't let you click auto renew afterwards. And unsure how it effects the plan or what the best thing to do is. Thabks for any help/advise given.
23-12-2024 10:46 AM
Hey TraceyHe_298033,
Yes you can change the payment information, here is a guide to help, https://help.smarty.co.uk/en/articles/952717-updating-your-payment-method.
23-12-2024 11:19 AM
@Rebekah_150 Isn’t it different for a group? The follow on from your link suggests that the group owner is responsible for the payment as I believed.
23-12-2024 16:02 PM
All payments for all group members come from the same payment method saved on the group owners account.
23-12-2024 11:02 AM
@TraceyHe_298033 @I recommend reading the Smarty article on groups first. I think that you will need to remove the person from the group and effectively shut the group. They can then form a group and invite you to join. The group leader is usually responsible for payments