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Can't make phone calls in Spain

GARYBAI_3110692
SMARTY Pioneer
SMARTY Pioneer

‎26-05-2025 14:01 PM

Been trying all day now altering settings etc but still can't make phone call as in Spain , very frustrating this now as I need to contact the U.K 

I've got a Samsung z4 fold phone 

Any help and advice would ne much appreciated, Thanks 

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1 REPLY 1

RachelM_7667
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

‎26-05-2025 14:09 PM

Sorry GARYBAI_3110692,

I can understand how frustrating this must be. Its always best to ensure your device settings are set correctly so you can roam. 

This help article details how to enable roaming and how to set up a new APN : Roaming and international | SMARTY Help Centre

If you have tried these steps, please don’t hesitate to reach out to our customer care team, and we will be happy to take a closer look: https://smarty.co.uk/contact.

- Rachel 

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