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Calls and texts

Christi_2049336
SMARTY Enquirer
SMARTY Enquirer

Why can’t I receive calls and texts? Just changed to Smarty and not happy

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@Christi_2049336 Have you activated your sim with a plan? Does the sim number and active plan show on your dashboard? If not, you will need a web chat with Support Team so that they can look into your account.