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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by • SMARTY Community Manager
  • 41397 Views
  • 495 replies
  • 7 kudos

HELPPPP

can anyone help me? I can not send nor receive texts, no one can call me and my internet rarely works. Really deflating I’m considering giving up and going with another brand 

ClareO325 by • SMARTY Pioneer
  • 1055 Views
  • 1 replies
  • 0 kudos

No internet while roaming

after one week in Romania my wife and I no longer have internet. We changed the details as posted. First week ok now nothing. Totally disappointed and disillusioned 

Crossed lines mobile to landline

Hi, I called my dad earlier this week on his landline, but there was no dial tone or ring tone and the call did not connect.  Ever since my dad has been receiving calls from my mobile, even though I have not called him since and there are no further ...

What's going wrong with my account

Have a smarty card to use for just unlimited broadband. And only needed when at holiday home. Reset and paid and and showing on bank statement but accout still sleeping. smarty want me to pay twice to log into account.  Getting on my nerves now. Neve...

Caribbean use abroad

Couldn’t use my phone in the Caribbean..did all changes to my phone as smarty showed on the app …any other reason why it didn’t work???

Refund my money

Smarty withdraw money from my bank card 2 time please refund my money as soon as possible thanks 

Contract Termination

Hi There,Can I please have the Add on data refunded to my card please?Also, coming January 4th, I would not like to renew my contract thank you for your responseNadine

EU Data Pass?

Hi, I am currently in Finland. 3 days before leaving, I purchased a Smarty unlimited data sim to use here, believing I could activate a 3-day EU data pass add-on. This is the website text: “On a 30GB plan or above? Heading on holiday in the EU? Then ...

garmcqui by • SMARTY Rookie
  • 2445 Views
  • 2 replies
  • 0 kudos

My number

Can I talk to a person regarding the transfer of my old number 

Is it possible...

To buy a cable that will mirror your phones screen, usb c to usb (a) port in a TV, I can't mirror/cast to it as Xiaomi doesnt seem to work with Chromecast..

leedorney by • SMARTY Teamster
  • 774 Views
  • 0 replies
  • 0 kudos