29-12-2023 13:24 PM
Solved! Go to Solution.
29-12-2023 13:42 PM
@Jessica_2337533 Firstly, I'm assuming that you have an active sim and a current Smarty plan in place.
You need to look at Network Status Checker to see if there are any local problems.
Are other apps working? Dose Whatsapp have your correct number when you click on your name in Settings?
29-12-2023 13:42 PM
@Jessica_2337533 Firstly, I'm assuming that you have an active sim and a current Smarty plan in place.
You need to look at Network Status Checker to see if there are any local problems.
Are other apps working? Dose Whatsapp have your correct number when you click on your name in Settings?
30-12-2023 02:11 AM
I’ve checked all my other apps and there working perfect it’s just WhatsApp that seems to be the problem I’ve tried to re set the app and nothings worked thankyou for your help!
30-12-2023 09:25 AM
@Jessica_2337533 In your position, I think I would delete the app and then download and instal it again