account termination in 40 days

[Leedajen_296398]

Received email this morning about account closure as i haven't logged in for a while is this a joke?? Quote:

We’ve not seen you for a while

Hi ******,

You've not logged in to your SMARTY account for a long time, so we're going to close down your account in 40 days.

[MSF]

@Leedajen_296398  If you did not buy a plan for 180 days, that is the email you receive.

If it is in error, then you need to web chat with Smarty Support to check.

[Leedajen_296398]

I already have an ongoing plan and always have.

[MSF]

@Leedajen_296398  Then see my second sentence please.

[Leedajen_296398]

Any idea when WebChat will be available it appears to be disabled right now ...

[MSF]

@Leedajen_296398  It seems to be available now.