2nd sim activation

[StevenZ_2661211]

Sent for 2nd sim for my wife. Paid PayPal on 8 july tried to activate 3 hours ago still not working 

[MSF]

@StevenZ_2661211 Have you checked her account dashboard to see that it shows as activated?

Did you turn phone off and then on again to try and force it to register to the network?