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Nadjejd_2050816
SMARTY Enquirer
Joined 06-08-2023
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Smarty 5G traffic slows down after a while - looks like throttling... something else?
I’m writing about persistent problems with my data speeds on a Smarty Unlimited data plan. I use my 5G mobile to tether at home. This works very well and download speeds can be as high as 500 MBps in my home, which is near to a 5G mast. However, after a short time (10-30 minutes) the speed will drop to very slow speeds - perhaps 1-2 MBps. In order to fix this, I have to disconnect from the mobile network (by enabling airplane mode), then reconnecting a few seconds later. This immediately returns speeds to very fast 5G speeds, but the slowdown will occur a short time later, and means we have to repeat the process again time and again. We're having to do this many times an hour and it is making the otherwise excellent data speeds unusable. To summarise: - I am always connected to the same (very fast) 5G mast with a strong signal. - This has been going on for weeks, and the 3 network status checkers shows no issues in our area (Chester). - I don't believe this is network congestion, as I immediately get high speeds again if I disconnect and reconnect. - Smarty says they don't throttle or shape traffic, so it shouldn't be that. - My phone is not overheating, nor is it throttling. I have tried with another 5G phone and get the same problem. Has anybody else experienced the same thing, or does anybody have any advice on what is going on?Solved13KViews1like18Comments