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RogerWa_2059833
SMARTY Pioneer
Joined 25-05-2023
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Re: Network problems
Hello. It's the Santander web page. I don't think it's the TP Link because I swapped out the SMARTY SIM for an EE SIM, and with the EE SIM I could not get it to crash. So it's pointing towards the SMARTY connection. I also tried different browsers but the same result, the Santander web page randomly returns to the log in page as though it has lost the session.8.1KViews1like1CommentRe: Network problems
I have a similar problem with Santander online banking. I'm connecting on a wireless network with a tp-link Archer MR500 router with a 4G Smarty SIM. I can log in and carry out transactions but it regularly drops out and takes me back to the log in screen. I spoke with Santander technical support and they referred me back to the provider (SMARTY). They suggested the IP address is not fixed or sticky, but as far as I can tell it is quite stable, so I doubt that is the cause of the drop out. If I switch to a mobile phone hot spot with an EE SIM there are no problems. I will keep testing the set up and try and narrow down the issue, but if anyone has any thoughts let me know.8.1KViews0likes3Comments