this is a complete mess! i have been with SMARTY for yearS and (again) this message has just popped up.I (eventually) got through to a humanoid via chat- and they changed their mind THREE times? which does not install much confidence.this (could) be ...
after a (very) LONG chat with a humanoid, they suggested that is tick the box for a new number (!) i reiterated that i did *NOT* want a new number. The agent then changed their mind (again) and asked me to tick the other (bring old number box)When i ...
i am having the SAME issue (2025) and teh CHAT agent says to tick that i want a NEW SMARTY NUMBER?? i do *NOT* want a new number, and (the same as you) simply wish to KEEP my Ported number (of many years)? this is nonsense from the CHAT agent as mak...