There is an area of this Community Forum for Ideas.To date, since mid March 2024 there have been 26 ideas posted - admittedly some of them frivolous.3 of those have been under investigation for a very long time.None of the ideas has been implemented ...
A long time ago I was given a 2Gb data add by Smarty as a 'sorry' for a mess-up.
I generally don't use much data via mobile as I am often in places with wifi; the data add on hardly went down and equally I rarely used much data from my monthly plans....
I just followed through a link on an email from MoneySupermarket to a deal on the Unlimited plan for £15 per month.https://smarty.co.uk/plans/unlimited?vc=12MthUltdGB15Apr24MSM&utm_campaign=awin&utm_medium=affiliates&utm_source=rightmobilephone&utm_c...
Just spotted the new section of Help Videos.https://community.smarty.co.uk/t5/help-videos/bg-p/help-videosSurely that will now make this section of the website totally redundant !!!! 嵐嵐嵐
@AndrewT_1896481 The short code issue pre-exists any talk of the takeover I believe.The issue came up in early 2023 to my certain knowledge - and probably well before that.
@AndrewS_918831 There is a 'contact us' link at the bottom of the forum page - it will take you to : https://smarty.co.uk/contact Are you really certain that the number hasn't been reallocated? Even then, it may not be possible to get it back if it ...
@AndrewT_1896481 You may well have a point there. On the other hand, the business may continue as it is - hard to tell at the minute. If that were the case, then Voda/Voxi or whatever would need to consider changing things for over a million customer...
