Switching to SMARTY

[DavidSt_2481265]

I already have a SMARTY account and have just asked for another number (from my previous supplier) to be transferred on 10th February. Will I automatically get a new SIM from SMARTY? If not, how do I order one?

[MSF]

@DavidSt_2481265  The usual, and possibly easiest, way is to order and activate a Smarty sim first. Once the sim is active, you can then give Smarty the PAC code from your previous network and they then arrange the porting process..

This article should give you all the info that you need: https://help.smarty.co.uk/en/articles/4227325-cancel-my-old-phone-number-and-account-with-my-previou...