Wi-Fi calling not working after IOS 18.2 update

[StevenL_2597577]

Hi, both mine and my wife’s iPhone won’t make it receive Wi-Fi calls since IOS 18.2 update. When we turn off Wi-Fi calling both phones work fine. When someone calls us, they say they get a ringing tone yet we don’t receive any missed call alert. Any advice most welcome. TIA

[Rebekah_150]

Hey  StevenL_2597577

You my have been affected by the switch off of 3g here is a guide to help https://help.smarty.co.uk/en/articles/6142278-switching-off-3g .If you still need assistance our chat team are on hand https://smarty.co.uk/contact available daily from 8am – 8pm.

[MSF]

@StevenL_2597577 As you have iPhones capable of updating to the latest iOS, the 3G turn off should not stop them working, PROVIDING that you have allowed 4G/5G in Settings.