โ04-15-2024 03:46 PM
โ04-15-2024 03:52 PM - edited โ04-15-2024 03:57 PM
Is your plan paused?
Do you have an active plan?
Perhaps, best to ask the SMARTY customer support team about this issue, @VytasSi_2626868.
Community members can't look at your SMARTY account, so have a web chat with a SMARTY adviser.
Do this online at https://smarty.co.uk/contact - then scroll do to "Start a conversation".
โ04-15-2024 04:05 PM
@VytasSi_2626868 In addition to what @Chalkychap says, have you tried another sim (perhaps from a friend) in the phone just to check that the problem is not with the phone itself? Have you also taken the sim out, cleaned it and then checked that you put it back correctly?