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Two phones, two sims

Daubers
SMARTY Rookie
SMARTY Rookie

โ€Ž17-10-2024 09:22 AM

I have two phones, one already has a smarty SIM and number. I ordered another SIM for another phone using a different network and requested the number be transferred to that SIM. However when the new phone SIM was activated I was told the other phones number had been transferred to the new SIM?

0 Kudos
1 REPLY 1

SmartyTrousers
SMARTY Motivator
SMARTY Motivator

โ€Ž17-10-2024 10:38 AM

The only way the Smarty SIM's number could have been transferred to the new SIM on another network is if you requested a PAC from Smarty, then gave that PAC to the other network.

Did you request the PAC by texting 'PAC' to 65075? If so, it seems you have accidentally done this from the Smarty SIM in the first phone.