Registration and Activation

[DS4942]

I have bought a sim card. I set up an account. I entered a PAC code to transfer my number . I set up my contract. Now the system tells me it is allocating a number and will send me a sim card in a few days. I don't need another sim card, nor a new number. I just need to be able to activate my purchased sim TODAYH. ow can I do this?

[LieslRo_3001942]

Also had that issue,bought a sim followed details now can't activate as they are posting another sim! **bleep** frustrating,  why have an option to buy a sim elsewhere if the just going to post another

[Rebekah_150]

Hey  DS4942 

You may have accidently purchased a new SIM rather than activating the SIM you have I recommend speaking to our customer care team who may be able to assist you further https://smarty.co.uk/contact available daily from 8am – 8pm.

[LieslRo_3001942]

Nowhere does it clearly show you how to do this, if you follow the instructions on the sim card box that's obviously wrong as it's not allowing that Sims activation