This is the Smarty community forum, populated by users like you and I.
If you give a network your PAC code between 09.00 - 17.00 during Monday to Friday, your number should port within 1 or 2 working days.
As its now Tuesday as I type this, I am assuming you may have given Smarty your PAC code on Sunday ? For porting purposes, that effectively means you gave Smarty your PAC code yesterday, Monday. Your number may port today, Tuesday, or tomorrow, Wednesday.
You did give Smarty a PAC code to commence the porting process ?
Porting usually happens between 09.00 - 17.00 on weekdays only, though some networks say it take place up until midnight.
When I ported to Smarty at the beginning of this month, June 2023, I was kept informed every step of the way via text messages and emails. Have you reveived these communications ?
If your number doesnt port by 17.00 tomorrow, Wedneaday, start a webchat with Smarty.
