05-28-2023 03:22 PM
Hi my pay as you go account is topped up by my credit is not activated. Please help
05-28-2023 03:49 PM
Hi @TaraIah_1582073 I think you have started two threads on the same topic somehow. I have replied on the other one.
05-28-2023 03:50 PM
Can you please help
05-28-2023 03:56 PM
@TaraIah_1582073 You should have activated the Smarty sim by buying a plan. Once it is active, you will see that on your account dashboard - it shows what you bought.
You may need to wait a little while for it to activate. You may also need to turn your phone off and on to get the sim to register on the network with the new number you now have.