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The adult content filter has switched itself back on.

richard_2438390
SMARTY Pioneer
SMARTY Pioneer

As title. I switched the adult content filter off last month.

Today I come home from work and it is  back on!

In the app, it says it's off. But any website is redirected to this:

richard_2438390_0-1704930281404.png

 

4 REPLIES 4

lukefow_2236187
SMARTY Commentator
SMARTY Commentator

try restarting the device, if that does not work you can use a VPN to bypass the filter

Ray
SMARTY Maverick
SMARTY Maverick

i have had the same thing, it seems like Three is ignoring Smarty's adult content settings

I have the same problem. I have used my card over 10 times and have to wait hours for it to unlock. 

@CecilPi_2179112 As forum members, there's nothing we can do to help directly.

I suggest that you take this up with Support team via web chat.