Forum Discussion
text messages sent when phone is off never arrive
Perhaps look at your Google Account information online, ChrisD27.
Check you don't have multiple devices using the same phone number in your Google Account.
Thanks for the suggestion, but only my phone uses my phone number.
- Chalkychap04-06-2024SMARTY Trendsetter
I wouldn't so sure, ChrisD27.
Google collect all sorts of information when you've got a Google Account, which would be the case with an Android handset.
Have you checked the information in your Google Account online?
- ChrisD2705-06-2024SMARTY Pioneer
Yes, I've checked. As I've said, I've never had this problem with other mobile services,a dn I've been using this app the whole time.
- MSF04-06-2024SMARTY Guru
ChrisD27 Are these messages sent via data rather than sms? I wonder if this is a Google issue rather than Smarty? Should your account not sync when you turn the phone back on?
- ChrisD2705-06-2024SMARTY Pioneer
No, these are SMS messages, and it's the same messaging app I always used with other mobile services - used to be called Android Messages, now Google Messages (but you only know it's Google by going into settings - the app just calls itself 'Messages' ).