29-06-2024 00:44 AM
Hi, I cant acces roaming in switzerland. Ive changed the APN and have 1GB data add on available. Any ideas? Thanks.
Solved! Go to Solution.
29-06-2024 18:23 PM
@TeresaWo_103772 Switzerland is not an EU country and therefore your roaming is not covered from normal plans (or your add-on, which applies to UK data).
You'll need credit to pay for use - please see Price Guide p.19 & p.20 https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf?_gl=1*1tw74di*_gcl_au*MjgyNjUwOTg4LjE3MTI1NjY2...
29-06-2024 18:23 PM
@TeresaWo_103772 Switzerland is not an EU country and therefore your roaming is not covered from normal plans (or your add-on, which applies to UK data).
You'll need credit to pay for use - please see Price Guide p.19 & p.20 https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf?_gl=1*1tw74di*_gcl_au*MjgyNjUwOTg4LjE3MTI1NjY2...