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Switzerland

TeresaWo_103772
SMARTY Rookie
SMARTY Rookie

Hi, I cant acces roaming in switzerland. Ive changed the APN and have 1GB data add on available. Any ideas? Thanks.

 

1 ACCEPTED SOLUTION

MSF
SMARTY Guru
SMARTY Guru

@TeresaWo_103772  Switzerland is not an EU country and therefore your roaming is not covered from normal plans (or your add-on, which applies to UK data).

You'll need credit to pay for use - please see Price Guide p.19 & p.20 https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf?_gl=1*1tw74di*_gcl_au*MjgyNjUwOTg4LjE3MTI1NjY2...

 

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1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@TeresaWo_103772  Switzerland is not an EU country and therefore your roaming is not covered from normal plans (or your add-on, which applies to UK data).

You'll need credit to pay for use - please see Price Guide p.19 & p.20 https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf?_gl=1*1tw74di*_gcl_au*MjgyNjUwOTg4LjE3MTI1NjY2...