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stop number transfer

christi_2388057
SMARTY Rookie
SMARTY Rookie

while trying to add a new sim to family account I have added my number to someone else's sim.  How can I stop this?  I have a  new sim I want to add the number to? Thanks

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@christi_2388057  It may already be too late, depending upon when you made the request.

In any case, you need to have a web chat with Smarty Support Team to see if they can help you.